Terms and Conditions

Orders

All orders are taken as firm orders whether submitted verbally, given at a trade show, received by us through our online order system, via email or by fax.

We will then procure such goods and expect payment either prior to delivery for all Proforma orders or within our terms of credit after a credit application has been received and approved.

Proforma Orders

All Proforma orders placed at a trade show must commit to a $100 deposit before ordering which will be deducted from the final invoice.

Credit Applications

If applying for credit we need three (3) Proforma orders before an application for credit can be made and then credit limits will be set at the average of the first three Proforma orders.

Payment

Payments can be made by either direct deposit into our account, via Visa or Mastercard, or by cheque. Please note that all credit card payments will incur a 1% processing fees and all cheques must be cleared before goods will be sent out.

Our details for direct deposit are as follows:

Account Name: Optoco Pty Ltd         

BSB: 012 306                                                                                             

Account Number: 3481 07853

Freight

Freight is charged at cost. If we are quoting on Proformas and exceed the actual cost then this amount will be credited towards your next order.

You may organise your own courier company or collect from our warehouse in Artarmon, Sydney.

Short Shipments/Faulty Goods

If you have any short deliveries or are not satisfied with the quality of an item we need to be informed within 10 business days of the invoice date.